Privacy Policy

Privacy Policy – Blandford Salt Supplies

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the UK GDPR and Data Protection Act 2018.

1. Who We Are

Blandford Salt Supplies provides water softener salt blocks and local delivery services within the Blandford Forum area. For any privacy‑related queries, you can contact us at: enquiries@blandfordsaltsupplies.co.uk

2. Information We Collect

We collect the following information when you place an order, contact us, or use our website:

  • Name
  • Address and delivery details
  • Email address
  • Phone number
  • Order information
  • Payment details (processed securely by our payment provider; we do not store card information)
  • Any messages sent via our contact form, email, phone, or WhatsApp

We also collect basic technical data such as IP address and browser type for security and website performance.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you about your order or delivery
  • Respond to enquiries
  • Manage your account (if created)
  • Improve our website and services
  • Meet legal and tax obligations

We do not sell or share your data with third parties for marketing.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: To fulfil your order and provide delivery
  • Consent: When you contact us or opt in to communications
  • Legal obligation: For accounting and record‑keeping
  • Legitimate interest: To improve our services and protect our website from misuse

5. Sharing Your Information

We only share your data with trusted third parties when necessary, such as:

  • Payment processors
  • Delivery partners
  • Website hosting and security providers

These partners only receive the information required to perform their services and must comply with GDPR.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your data. Your information is stored securely and only retained for as long as necessary for legal, tax, and operational purposes.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request a copy of your data
  • Withdraw consent at any time

To exercise any of these rights, contact us at: enquiries@blandfordsaltsupplies.co.uk

8. Cookies

Our website uses cookies to improve functionality, security, and user experience. You can manage or disable cookies through your browser settings.

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: privacy@blandfordsaltsupplies.co.uk